Delete your Murdle data

Murdle mobile app by Inowios

Murdle needs no registration: the App creates an anonymous profile on our server when you first open it. You can delete this profile and all data linked to it in either of these ways. Accounts created with earlier versions of the App (with an email address) are deleted the same way.

In the app (immediate)

1. Open Murdle.
2. Tap Settings under the board.
3. Tap Delete my data and confirm.

This deletes your profile and its data on our server and the data stored on your device. The App then continues with a new, empty anonymous profile. If you still use an email account from an earlier version of the App, the same button deletes that account.

By email (within 30 days)

Send an email to support@inowios.com and ask us to delete your data. For an email account created with an earlier version of the App, send it from the address you signed up with. We confirm by email once it is done, at the latest within 30 days.

What is deleted

• Your anonymous profile (and, for accounts from earlier versions, your email address and password hash).
• All puzzle results stored for your account (solve times, attempts, mistakes and hints).
• Your sessions and the subscription records stored for your profile.

What is kept

• Server request logs (IP address, time, endpoint) are kept for up to 30 days for security, then deleted automatically.
• Install data (random install identifier, platform and versions) are detached from your profile and kept only in anonymous form.
• Subscriptions are managed by Apple or Google. Deleting your data does not cancel a subscription; cancel it in your App Store or Google Play settings.